Step 1: Prepare for NHSC Service

As a National Health Service Corps Scholar (NHSC) Scholar or a Student to Service (S2S) awardee, you must start working within six (6) months after you graduate or finish your training. Your job must be at an NHSC-approved site with a Health Professional Shortage Area (HPSA) score that meets the requirements for your program, discipline and class year.

Your job search and move from student/trainee status to a licensed clinician fulfilling your service commitment is called the NHSC Transition to Service Process. NHSC provides administrative guidance throughout the process to help you meet your service obligation. However, you are responsible for contacting potential employers and obtaining a job offer.

Follow the step-by-step NHSC Transition to Service guidance to successfully complete your job search and meet all program requirements.

To get ready for NHSC service, you must:

  1. Communicate with the NHSC via the My BHW portal.
  2. Review your service commitment.
  3. Understand NHSC-approved sites.
  4. Understand Health Professional Shortage Area (HPSA) scores and their role in your service obligation.

1. Communicate with NHSC

  • You will receive a message in the My BHW portal about an Inquiry you must use for all job search-related communication with your NHSC Analyst.
  • This Inquiry will appear under “My Activities” with a status of “Open.”
  • To contact your analyst using this Inquiry:
    1. Go to your portal home page, view “My Activities” box. Select the Inquiry marked “Open”.
    2. Select “Contact Us” at the bottom of the message to directly reply to the NHSC analyst.
My Activities, Inquiry
  • Alerts from noreply@hrsa.gov are sent to your personal email to let you know you have a new portal message.
  • Use this Inquiry to contact your analyst. The analyst will guide you through the administrative steps and respond to any job search questions throughout the process.

    For other questions such as in-school payments, in-school verification, go to “Ask a Question” in your My BHW portal at the bottom left of your screen.

Ask a question

2. Review your service commitment

  • You must start working at an NHSC-approved within six (6) months after you graduate or finish your training.
  • Your NHSC-approved job site must have a Health Professional Shortage Area (HPSA) score that meets the requirements based on your program, discipline and class year.
  • See Section 4 below for your HPSA score requirements
  • Review your program's Application and Program Guidance (APG) to obtain a complete understanding of your service commitment requirements to include work hours, job sites, financial liabilities, and legal obligations as stated in the NHSC program statute and contract.

3. Understand NHSC-approved sites

  • NHSC-approved sites are health care facilities that provide outpatient primary care, mental health, or dental services to populations residing in HPSA.
  • To become an NHSC-approved site, a site must apply during the annual application cycle and recertify every three years to stay in the program.
  • Some site types are automatically approved and do not need to recertify.
  • See page 28 of the NHSC Scholar APG (PDF - 614 KB) to review eligible and ineligible site types.

4. Understand HPSA scores and how they impact your service obligation

a. HPSA overview:

  • HPSA scores show the level of need for health professionals in an area. Scores range from 0 (lowest need) to 26 (highest need) and can change overtime. They are set in collaboration with states and counties.
  • There are (3) HPSA categories: Primary Care, Dental, and Mental Health. A site may not have scores in all three.
  • NHSC does not grant exceptions to HPSA score requirements. If a site does not meet your required HPSA score, you cannot work there.
  • NHSC cannot change a site’s HPSA score.
  • HPSA scores are listed on each site record in the Health Workforce Connector.

b. The Role of HPSA Scores in Your Service Obligation

  • HPSA score requirements are released each spring for the following year. For example, scores for class year 2027 will be released in Spring 2026.
  • Your class year is based on the year you graduate or complete your Post-Graduate Training (PGT)—such as residency, chief residency, or fellowship. This is also the year you begin your service obligation.
    • For example, if you graduate in 2026 but finish your PGT in 2029, your class year—and HPSA score requirement—will be 2029.
      • A site must have an eligible HPSA score for your respective discipline. For example, a dentist must work at a site with a Dental HPSA score.

Review your HPSA Score Requirements:

Contact us

Call 1-800-221-9393
(TTY: 1-877-897-9910)
M – F, 8 a.m. – 8 p.m. ET
(except federal holidays)
Email us or GetHelp@hrsa.gov
My BHW, select Ask a Question

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