Step 4: Accept a Job Offer

To accept a job offer and begin working toward your service obligation, you MUST:

1. Upload the three (3) employment placement documents using the instructions on this page.
2. Notify NHSC when you accept a job offer.
3. Submit a relocation request for reimbursement (if applicable).
4. Notify the NHSC that you began employment.
5. Review contact information.

1. Upload required employment placement documents

This table lists the (3) three required employment placement documents needed to begin your service obligation. Upload all documents in the Site Search section of the My BHW portal. All documents must be uploaded and approved before you can begin your service.

Instructions to upload employment placement documents

From the My BHW account homepage, go to My Activities, select View All Activities, scroll down to Completed Activities, then select Site Search. This will bring you to the Site Search Support to upload all three (3) required documents.

2. Notify NHSC when you accept a job offer

• Notify your NHSC Job Support Analyst when you accept a job offer.
  • Submit through the inquiry assigned for employment correspondence.
  • In My BHW portal, go to “My Activities,” select the Inquiry marked “Open” and select “Contact Us” at the bottom of the message.
• You may accept a job offer and send this notification even if you do not yet have your license, as state delays are common. NHSC will confirm receipt of your notification and provide an update on the status of your required employment placement documents.

3. Submit a relocation request for reimbursement (if applicable) at least 21 business days in advance

• To relocate to your new job site and receive reimbursement, you must obtain approval from NHSC by submitting a relocation request in your My BHW account.
• Submit your request at least 21 business days in advance, or as soon as you upload the NHSC Offer & Acceptance Employment Form (PDF - 285 KB) to begin the relocation process.
• Go to Relocation Guidance, Section 1, for Relocation Request instructions and detailed guidance.

4. Notify NHSC that you began employment

• On your start date, notify your NHSC Job Support Analyst that you began employment. If you do not start as scheduled, provide your new start date.
• Submit through the inquiry assigned for employment correspondence. In My BHW portal, go to “My Activities,” select the Inquiry marked “Open” and select “Contact Us” at the bottom of the message.
• This message alerts NHSC to begin the administrative process to convert you to In-service status, which means you began working towards your service obligation. NHSC will notify you through the My BHW portal when this process is complete. Your first day of employment begins your service obligation.

5. Review contact information

Once you begin working at an NHSC eligible site, your status in our system will reflect as "In-Service" which means you began working towards the completion of your NHSC service obligation.

Going forward, if you have questions or need assistance while In-Service, you will be working with the Division of Participant Support and Compliance (DPSC). Contact DPSC by:

• Select “Ask a Question” in your account in the My BHW portal.
• Calling the BHW Call Center at 800‐221‐9393 (for TTY hearing impaired 877‐897‐ 9910); or
• E‐mail at GetHelp@hrsa.gov. 

Every six (6) months, you will need to complete an In-Service Verification (ISV) in the My BHW portal to report the days away from your site (holidays, sick leave, annual leave, snow days, etc.) Review how to Comply with Scholarship Program Requirements and how to Comply with Scholarship Program Leave Policies.