How to Comply with NHSC Loan Repayment Program Service Requirements

National Health Service Corps Loan Repayment Program (NHSC LRP) awardees commit to serving at least two years of service.

Those two years must be full-time or half-time clinical practice. And, you must serve at an NHSC-approved service site in a Health Professional Shortage Area (HPSA).

How to Manage Your NHSC Service: Video Tutorials

My BHW

What is My BHW?

My BHW is the Bureau of Health Workforce’s secure online portal for program participants. You can track your service commitment, view your contract, and update your personal and financial information to stay in compliance with your program requirements. You can also use the “Ask a Question” feature to contact BHW.

Service commitment

Your service commitment begins when your NHSC LRP contract becomes effective. That occurs on the day that the Secretary of Health and Human Services (or their designee) countersigns it.

We expect you to begin service on that day. Any time you serve at the site prior to the contract going into effect will not count towards your service commitment.

Note: Your service contract with us is separate and independent from your employment contract with your NHSC-approved site.

Read the NHSC LRP Application and Program Guidance (PDF - 809 KB) for details on your service commitment.

Where can I find beginning and end dates for my service?

Your award letter—and your profile in My BHW — will note the beginning and projected end dates of your service commitment.

Your last day of service comes two years (to the day) after your start date.

Service site and hours

You must work a specified minimum number of hours per week full-time or half-time. That work must be within the profession for which you applied, and we awarded you via the NHSC LRP contract, at your NHSC-approved site(s).

If you need to change your site location, hours, or employment status during your NHSC service commitment, you must submit a Site Status Change Request.

Submit your request via My BHW prior to the effective date of change.

We define half-time as 20-39 hours/week, for a minimum of 45 weeks each service year.

You may compress the 20 hours/week into no fewer than two days/week.
- No more than 12 hours of work in any 24-hour period.
You must spend a designated minimum number of hours/week providing patient care.
You do not receive service credit for any hours you work over the required 20 hours/week.
Additional rules apply based on discipline and practice location.

Half-time clinical practice activities

Clinical-related administrative, management or other activities
Count no more than four hours toward the minimum 20 hours/week for these activities.
Teaching activities
Count no more than four hours toward the minimum 20 hours/week for teaching activities.

Note: There are additional half-time clinical practice requirements by discipline. Review them in the NHSC LRP Application and Program Guidance.

Can you switch from full-time to half-time service?

The Secretary of HHS or their designee may grant you a waiver to allow you to complete your service commitment through half-time service.

To be considered, you must meet the following conditions:

Your NHSC-approved service site agrees in writing that you may convert to half-time clinical practice;
You are a federal employee or a private practice assignee; and
You agree in writing—by signing an amendment to your NHSC LRP full-time contract—to complete your remaining service commitment through half-time clinical practice for twice as long as the full-time commitment.

To request a waiver, submit a request via My BHW.

Can you switch from half-time to full-time service?

You may only convert to full-time service if you enter into a new full-time Continuation Contract under the following conditions:

You completed your existing half-time service obligation. You may not switch from half-time to full-time status within a service contract period (e.g., six months into a two-year half-time contract);
Your NHSC-approved service site agrees via the online Employment Verification that you will convert to full-time clinical practice; and
You agree to perform one year of full-time clinical practice at your NHSC-approved service site.

How do I verify my service hours?

Every six months, you verify that you fulfilled your service commitment by meeting clinical practice requirements.

You complete and sign an In-Service Verification (ISV) form, then send it along to your site administrator to verify your total work hours (paid and unpaid) and full-time or half-time work status. After signing it, they submit it through My BHW.

Watch the NHSC In-Service Verification Pre-Recorded Webinar for assistance on how to complete your form.

Note: It is your responsibility to ensure that your site administrator submits the ISV on time.

Mandatory furlough or reduction-in-force

What happens if my site has a mandatory furlough or a reduction-in-force?

We will work with you to fulfill your service commitment if your site faces a mandatory furlough or a reduction-in-force.

While we cannot waive the minimum clinical practice requirements or the maximum allowable absences in these cases, we will work with you to identify solutions.

What happens if I exceed the maximum allowable absences?

We will extend your service end date accordingly.

What if there is a permanent reduction in the number of hours I work?

If you are in full-time clinical practice, you may be eligible to convert to half-time clinical practice and have your remaining service commitment doubled.

Note: Once we convert you to half-time, you must complete the remaining service in half-time; you will not be able to switch back to full-time.

Are there alternatives to extending my service obligation or converting to half-time?

Yes, there are two alternate solutions to continue to receive credit towards your NHSC service. You may:

Find employment at an additional or alternate site to ensure you meet the minimum clinical practice requirements.
Request approval from your site to report to work and perform practice-related administrative activities (not to exceed eight hours/week) on scheduled furlough days.

Who should I contact for assistance in these circumstances?

Use My BHW to contact us.

Taking temporary and permanent leave

We provide an overview of our policies around taking temporary leave (e.g. vacation/sick leave or maternity/paternity leave) and permanent leave.

Related resources

Helpful tips

Before, During, & After Your Interview (PDF - 243 KB)
From Training to Service (PDF - 264 KB)
How to Choose Your Site (PDF - 181 KB)
HPSAs and Your Site (PDF - 102 KB)

S2S LRP guidance

2025 – 2026 NHSC Postgraduate Training Bulletin (PDF - 410 KB)
NHSC Students to Service Program Milestones (PDF - 158 KB)

Date Last Reviewed:

December 2025