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How to Apply for Site Recertification

We require National Health Service Corps (NHSC)-approved sites—with the exception of auto-approved NHSC sites—to submit a Site Recertification Application every three years.

Typically, we accept submissions for a period of six to eight weeks.

Recertify Cycle Closed

We closed the 2019 Site Recertification Application Cycle. Updates on the next open cycle will be announced here on our website.

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How to prepare for site recertification

Review the following:

How to meet all requirements


  • Function as part of a system of care that either offers or assures access to ancillary, inpatient, and specialty referrals.
  • Provide services without regard to a person’s race, color, sex, national origin, disability, religion, age*, sexual orientation, or gender identity.

    *Age is not an applicable discriminatory factor for pediatric, geriatric, or obstetrics/gynecology sites.

Health Professional Shortage Areas (HPSAs)

Payment for Services

NHSC-approved sites (with some exceptions) must:

  • Provide services for free (or, for a nominal charge, consistent with the site’s policy) to individuals and families with annual incomes at or below 100% of the Federal Poverty Guidelines.
  • Provide services at a discount based on family size and income for individuals and families with incomes above 100% and, at or below, 200% of the Federal Poverty Guidelines.
  • Accept assignment for Medicare beneficiaries, and have an appropriate agreement with the applicable state agency for Medicaid and CHIP beneficiaries.
  • Prominently post signage (onsite and online, if applicable) stating that:
    • Your site will not deny services based on a patient’s inability to pay.
    • Your site will not deny services for any reason – including: race, color, sex, national origin, disability, religion, age*, sexual orientation, or gender identity.
      • *Age is not an applicable discriminatory factor for pediatric, geriatric, or obstetrics/gynecology sites.
    • Discounts are available based on family size and income.
    • The availability of the Sliding Fee Discount Program (PDF - 1.4 MB).


  • Free clinics
  • Correctional facilities
  • Indian Health Service Facilities, Tribally-Operated 638 Health Programs, and Urban Indian Health Programs (ITUs)

Clinician Recruitment & Retention

  • Use a clinician credentialing process that, at a minimum, includes reference review, licensure verification, and a query of the National Practitioner Data Bank (NPDB).
  • Adhere to sound fiscal management policies and adopt clinician recruitment and retention policies to help the patient population, the site, and the community obtain maximum benefits.
  • Maintain a clinician recruitment and retention plan.
    • Have a current copy of the plan onsite for review.
    • Adopt recruitment policies to keep up clinical staffing levels to properly serve the community.

Clinician Support

Communication, Submissions & Site Visits

  • Communicate any change in site or clinician employment status to us.
  • Maintain all personnel and practice records associated with an NHSC clinician.
    • Make records available for review by NHSC representatives.
  • Complete and submit the NHSC Site Data Tables (PDF - 506 KB) to us at time of Site Application, Recertification, and NHSC site visits.
    • Must have six months of continuous data.
  • Submit a completed NHSC Comprehensive Behavioral Health Services Checklist (PDF - 554 KB), if you provide behavioral health services.
  • Comply with requests for a site visit from the NHSC or the state PCO with adherence to all NHSC requirements.

How to submit an NHSC Site Recertification application

Follow these steps in the Bureau of Health Workforce (BHW) Customer Service Portal:

  • Log in during the open recertification cycle.
  • Select the site name.
    • You may submit a recertification for an “Approved” or “Inactive” site, but not a “Terminated” site.
  • Need Assistance box > select Recertify.
  • Start the NHSC Site Recertification Application.

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Call 1-800-221-9393
(TTY: 1-877-897-9910)
M - F, 8 am - 8 pm ET
(except federal holidays)
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