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How to Apply for Site Recertification

We require National Health Service Corps (NHSC)-approved sites—with the exception of auto-approved NHSC sites—to submit a Site Recertification Application every three years.

Typically, we accept submissions for a period of six to eight weeks.

Closed: 2019 Site Recertification Application Cycle

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Prepare for Site Recertification

Review the following:

Meet All Requirements


  • Function as part of a system of care that either offers or assures access to ancillary, inpatient, and specialty referrals.
  • Provide services without regard to a person’s race, color, sex, national origin, disability, religion, age*, sexual orientation, or gender identity.

    *Age is not an applicable discriminatory factor for pediatric, geriatric, or obstetrics/gynecology sites.

Health Professional Shortage Areas (HPSAs)

Payment for Services

NHSC-approved sites (with some exceptions) must:

  • Provide services for free (or, for a nominal charge, consistent with the site’s policy) to individuals and families with annual incomes at or below 100% of the Federal Poverty Guidelines.
  • Provide services at a discount based on family size and income for individuals and families with incomes above 100% and, at or below, 200% of the Federal Poverty Guidelines.
  • Accept assignment for Medicare beneficiaries, and have an appropriate agreement with the applicable state agency for Medicaid and CHIP beneficiaries.
  • Prominently post signage (onsite and online, if applicable) stating that:
    • Your site will not deny services based on a patient’s inability to pay.
    • Your site will not deny services for any reason – including: race, color, sex, national origin, disability, religion, age*, sexual orientation, or gender identity.
      • *Age is not an applicable discriminatory factor for pediatric, geriatric, or obstetrics/gynecology sites.
    • Discounts are available based on family size and income.
    • The availability of the Sliding Fee Discount Program (PDF - 850  KB).


  • Free clinics
  • Correctional facilities
  • Indian Health Service Facilities, Tribally-Operated 638 Health Programs, and Urban Indian Health Programs (ITUs)

Clinician Recruitment & Retention

  • Use a clinician credentialing process that, at a minimum, includes reference review, licensure verification, and a query of the National Practitioner Data Bank (NPDB).
  • Adhere to sound fiscal management policies and adopt clinician recruitment and retention policies to help the patient population, the site, and the community obtain maximum benefits.
  • Maintain a clinician recruitment and retention plan.
    • Have a current copy of the plan onsite for review.
    • Adopt recruitment policies to keep up clinical staffing levels to properly serve the community.

Clinician Support

Communication, Submissions & Site Visits

  • Communicate any change in site or clinician employment status to us.
  • Maintain all personnel and practice records associated with an NHSC clinician.
    • Make records available for review by NHSC representatives.
  • Complete and submit the NHSC Site Data Tables (PDF - 167 KB) to us at time of Site Application, Recertification, and NHSC site visits.
    • Must have six months of continuous data.
  • Submit a completed NHSC Comprehensive Behavioral Health Services Checklist (PDF - 554 KB), if you provide behavioral health services.
  • Comply with requests for a site visit from the NHSC or the state PCO with adherence to all NHSC requirements.

Submit a NHSC Site Recertification Application

Follow these steps in the Bureau of Health Workforce (BHW) Customer Service Portal:

  • Log in during the open recertification cycle.
  • Select the site name.
    • You may submit a recertification for an “Approved” or “Inactive” site, but not a “Terminated” site.
  • Need Assistance box > select Recertify.
  • Start the NHSC Site Recertification Application.


*Persons using assistive technology may not be able to fully access information in these files. For assistance, please call the BHW Customer Care Center at 1-800-221-9393.

Contact Us

Call 1-800-221-9393
(TTY: 1-877-897-9910)
M - F, 8:00 am - 8:00 pm ET
(except federal holidays)

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