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How to Apply for Site Recertification

We require National Health Service Corps (NHSC)-approved sites—with the exception of auto-approved NHSC sites—to submit a Site Recertification Application every three years.

How To Prepare for Site Recertification

Begin with a review of the NHSC Site Agreement (PDF - 291 KB) and the Site Reference Guide (PDF - 991 KB) to familiarize yourself with the NHSC site eligibility requirements, required documentation, and site recertification process. If you have questions about NHSC site eligibility, contact your Division of Regional Operations state/territory lead.

NHSC Site Application Sections and Required Documents

The NHSC site application contains eleven sections, and site applicants must provide the following required documents and information. If a required document/item is missing, we will consider the application incomplete and may not approve it. For details and additional information about these requirements, review the Site Reference Guide (PDF - 991 KB) or check out NHSC Site Eligibility Requirements. A site application is considered incomplete, and may be disapproved, if it does not contain each of the following required supporting documents.

  • Policies on Non-Discrimination. Submit a copy of the site’s policies on non-discrimination of patients based upon the individual’s inability to pay; whether payment for services would be made under Medicare, Medicaid, or CHIP; and the individual’s race, color, sex, national origin, disability, religion, age, sexual orientation, or gender identity.
  • Sliding Fee Discount Program Documents
    • Policy on the Sliding Fee Discount Program
    • Sliding Fee Schedule
    • Patient Application for Sliding Fee Discount Program
    • Posted Signage Notifying Patients about the Sliding Fee Discount Program
      • Two Photographs of the Posted Signage
      • Screenshot and Link to Published Online Statement
    • Proof of Access to Ancillary, Inpatient, and Specialty Care
    • NHSC Comprehensive Behavioral Health Services Checklist and Supporting Documentation
    • NHSC Site Data Tables
    • SUD Documentation (if providing SUD services)
    • Clinician Recruitment and Retention Plan

How To Submit an NHSC Site Recertification Application

Follow these steps in the Bureau of Health Workforce (BHW) Customer Service Portal:

  1. Log into the BHW Program Portal during the open recertification cycle.
  2. Under “My Sites,” select the site name.
  3. Select the option to apply for recertification.
  4. Start the NHSC Site Recertification Application.

The NHSC Site Recertification follows the same process steps as the NHSC site application.

For guidance during this process, use the Site Points of Contact User Guide (PDF).

Remember: You can only submit a recertification application if your site is currently active with an upcoming expiration date.

*If you use assistive technology, you may not be able to access information in this file. For help, contact us at 800-221-9393.

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